Gen X, Gen Y, Gen Z… How do you make it work?

Interpersonal communication means being able to exchange information, ideas and feelings. In a workplace, interpersonal communication is critical, since a smooth flow of information, ideas and feelings is one of the keys of your business’ effectiveness. One of the challenges of interpersonal communication in a workplace is the generational gaps that may certainly exist betweenContinue reading “Gen X, Gen Y, Gen Z… How do you make it work?”

Overturn the Employee Turnover Issue

Employee turnover is well known as being a top company worry. Time has come to overturn the situation and to make the most of it: turnover is a data. Use it. A turnover rate is a percentage of employees leaving your company over a given period of time. It cannot be expected to be zero,Continue reading “Overturn the Employee Turnover Issue”

Business Process Optimization

Business process optimization is a strategy enabling companies to increase their effectiveness through the optimization of their internal processes. It is based on the fact that streamlined processes are the key to reach commercial goals. BPO is acting on several layers of an activity and is enabling to streamline internal procedures, abolish repetitions, anticipate changeContinue reading “Business Process Optimization”